At Mazqil Medical Centre, your health and safety are our top priority. If you or someone close to you is experiencing a critical or life-threatening emergency, please go immediately to our Emergency Department or call for urgent medical help. For cases of severe illness, injury, or crisis situations, our emergency team is available to provide immediate care.
When to go to an Emergency Department
The Emergency Department at Mazqil is designed to handle serious and life-threatening medical conditions. You should come to the emergency unit if you or a loved one experiences:
Our emergency departments provide the highest level of care for medical issues such as:
Involvement in a major accident
Trouble breathing or catching your breath
Severe abdominal or chest pain/pressure
Signs of stroke, for example facial droop, arm weakness or slurred speech
Loss of consciousness
Uncontrolled bleeding
Your loved one may need emergency mental health care if they are:
At risk of or are threatening to seriously harm themselves or others. You can also access crisis intervention and suicide prevention services.
TSeeing or hearing things.
Believing things that are not true.
Unable to care for themselves such as not eating, sleeping, bathing, getting out of bed or dressing.
Still having trouble with symptoms even after they tried treatment with therapy, medication and support.
Mental Health Resources
At Mazqil Medical Centre, we understand that mental health emergencies can be just as urgent as physical ones. If your loved one is in a crisis, it is important to act quickly. You should bring them to our Emergency Department if they are at risk of harming themselves or others, or if they are experiencing severe psychological distress.
Some warning signs may include seeing or hearing things that are not real, holding on to strong false beliefs that affect their judgment, or becoming unable to care for themselves—such as refusing to eat, sleep, or maintain basic hygiene. In other cases, a person may still be struggling with serious symptoms even after receiving therapy, medication, or other forms of support.
In such moments, timely intervention can make all the difference. Our emergency team provides compassionate and confidential mental health care, ensuring that patients in crisis receive the immediate help and professional attention they need.
If you or someone near you needs urgent care, come straight to the Mazqil Medical Centre Emergency Department. If the situation is life-threatening and you cannot reach the hospital quickly, call the nearest available emergency number or arrange immediate transportation.
Yes. Our Emergency Department runs 24 hours a day, 7 days a week, including weekends and public holidays.
Patients are attended to based on the seriousness of their condition. This means someone with a life-threatening issue (like severe bleeding or stroke symptoms) may be seen before others, even if they arrived later.
Yes. Our emergency team is trained to handle road traffic accidents, burns, fractures, and other trauma-related cases.
Absolutely. If someone is showing signs of self-harm, suicidal thoughts, or severe psychiatric distress, our emergency unit provides immediate assessment and stabilisation.
If possible, bring along the patient’s hospital card, any available medical records, and their current medications. However, in critical cases, do not delay care, come straight to us or call us to come and pick you up with our ambulance
You should visit our emergency unit immediately if you or a loved one experiences: chest pain, difficulty breathing, severe injuries, uncontrolled bleeding, seizures, loss of consciousness, poisoning, stroke symptoms, or sudden changes in mental state.
